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Our People

Sharyn Grant

Sharyn Grant MBus (Logistics), BBus (Logistics & HRM), AIMC

Managing Director

Sharyn Grant is the founding Managing Director of Logistics & Supply Chain Strategies Pty Ltd (trading as L&SC Strategies). Sharyn has worked within the fields of logistics and supply chain management, and human resource management for over 16 years. Working within and consulting to both private and public sector organisations, Sharyn has assisted small – medium – large sized companies and corporate clients to achieve supply chain excellence through significant supply chain improvements and by building the supply chain capacity and capability of our client’s operations and supply chains.

Supply chain excellence project goals are targeted towards achieving the customer service performance requirements of our client’s target markets. Through the use of our extensive toolkit, including supply chain excellence methodologies, lean tools, performance measurement, benchmarking, process improvement and project management, Sharyn has achieved (and has led project teams to achieve) significant savings and efficiency gains for clients in operational processes, logistics operations, inventory optimisation, inventory procurement, supplier performance, supply chain planning, supply chain strategy development and communication/relationship improvements with stakeholders, suppliers and customers. Sharyn also applies a strong focus on encouraging the substitution of manual processes with technology solutions (and also achieved a Top Student Award for work in this area as part of Sharyn’s Logistics Masters). Clients throughout Queensland and New South Wales have included mining, manufacturing, maintenance, transportation, local and state government, health, higher education, retail, pharmaceutical and fashion.

Qualifications

  • Master of Business (Logistics Management) with Distinction
  • Bachelor of Business (Double Major: Logistics & Operations Management, and Human Resource Management)
  • Certificate IV in Assessment & Workplace Training
  • Myers-Briggs Type Indicator (MBTI), Qualified Administrator

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stephenStephen Biss MBA

Principal Consultant

Stephen Biss has 20 years operational management experience in Logistics, Warehousing, Inventory Management and Retail Purchasing and Marketing. This includes 15 years of consulting experience as a Director, Managing Partner and Principal Consultant, of which Stephen commenced his consulting career with one of the multinational Accounting and Management Consulting firms. Stephen has also been the General Manager and Director of Marketing and Logistics at two major Australian Companies.

Stephen's specialist areas of expertise includes: Supply Chain Review, Warehouse Management, Warehouse Design & Layout, Sales/Demand and Operations Planning, Inventory Deployment and Management, Process Management, Logistics Strategy Development, Distribution Network Design, Asset Management, Distribution Channel Evaluation, Outsourcing Analysis, Supplier Management, ERP Evaluation and Marketing Research. Utilising these areas of expertise, Stephen's extensive consulting experience has included major clients in retail distribution, automotive industry, information technology, pharmaceutical and health care, mining, steel manufacturing and many other industries.

Stephen has become accustomed to speaking at major conferences including: Sales and Operations Conference for APICS 2006; Workshop on Performance Based Logistics (PBL) Sydney 2005; LNoppen (Shanghai) Sales and Operations Management Conference 2004; Sales and Operation Planning Workshop Sydney 2003; Loyds List DCN Pharmaceutical Logistics Conference; Chaired ICM Conference on Logistics - the next steps; Chaired IIR Conference on Logistics - the next steps 1999; plus many others. Stephen has also lectured many marketing and distribution courses at the University of Technology, Sydney and the University of Western Sydney, at Post Graduate and Under Graduate Levels.

Qualifications

  • Master of Business Administration
  • Effective Logistics Management Certificate
  • Direct Marketing Diploma and Graduate Diploma of Marketing
  • Graduate Certificate in Retail Marketing and Marketing Research


John Mills GradCert (Change Mgmt), CertTech (Mech Eng)

Logistics Engineer

John Mills has 26 years logistics design experience which has resulted in the creation of award winning systems design for Coca-Cola Amatil (Australia) Pty Ltd, Safeway - Mulgrave DC VIC, AMCAP Distribution Centre WA, Tech Pacific Australia Pty Ltd NSW, Gerard Industries Pty Ltd SA, Big W Discount Stores QLD, John Danks & Son NSW, United Distillers (Aust) Pty Ltd, AWD (Australia Wide Distribution) and Arnotts Biscuits Ltd NSW.

John’s specialist areas of expertise includes: Manual Handling Equipment Reviews; Warehousing and Distribution; Systems Review and Integration; Facilities Design and Implementation; Operational, Review, Redesign and Staff Training; Supply Chain Strategy, Analysis and Re-organisation; and Change Management. Examples of John’s work includes:

  • Design of an integrated order picking system for Tech Pacific (now Ingram Micro) and the subsequent review of their operations after being in operation for 10 years including the review of the mobile materials handling fleet and a redesign of the recharge area. This facility is one of the most modern distribution centres in Australia handling high turnover, time critical order picking of software, hardware and computer spare parts for delivery Australia wide.
  • Design of a fully automated storage and distribution centre incorporating automatic loading and unloading to storage and replenishment of layer picking and sortation systems.
  • Design of one of Australia’s most complex integrated distribution centres which distributes 800,000 picked items/day from 17,000 products to 200 stores.

Qualifications

  • Graduate Certificate in Change Management
  • Certificate of Technology – Mechanical Engineering

Award-winning Systems Designed by John Mills

Year

System

Award

2005

Coca-Cola Amatil (Australia) Pty Ltd

Comino Trophy - Winner

2000 Safeway - Mulgrave DC VIC Comino Trophy - Winner
AMCAP Distribution Centre WA Mike Munns Trophy - Winner
Tech Pacific Australia Pty Ltd NSW Len Smith Memorial Trophy - Winner
1999 Gerard Industries Pty Ltd SA Doug Beatie Trophy - Winner
1996 Big W Discount Stores QLD Comino Trophy - Winner
Mike Munns Trophy – Finalist
John Danks & Son NSW Comino Trophy - Finalist
Len Smith Memorial Trophy Finalist
1992 United Distillers (Aust) Pty Ltd John Thompson Trophy - Winner
1991

AWD (Australia Wide Distribution)

Mike Munns Trophy - Winner

Arnotts Biscuits Ltd NSW

Doug Beatie Trophy - Winner


kenKen Dooley MPhil, BEc, DipEd, BA

Principal Consultant

Ken has worked within the logistics supply chain field for over 30 years as a Consultant and has led large scale procurement and inventory optimisation projects for private and public sector corporations, in addition to supply chain and inventory improvement projects for small to medium sized businesses. These projects have producing significant savings and outstanding results, in addition to building the supply chain capacity and capability of our client’s operations and supply chains. Ken has led project teams to improve supply chains, logistics operations, manufacturing operations, warehousing operations, asset utilisation, operations/maintenance planning and scheduling synchronisation. Ken has generated significant efficiencies through the use of an extensive toolkit including value stream management, supply chain excellence methodologies, performance measurement, benchmarking, process improvement and project management.

Ken has also worked as a Senior Lecturer over the past 30 years, specialising in Procurement, Operations Research, Operations Management, Logistics Management, Supply Chain Management, Inventory Management, Warehouse Management and Quality Management. Ken has authored over 30 publications on procurement management and is the author of L&SC Strategies’ supply chain training workshops. Ken has presented research papers as a popular keynote speaker and workshop presenter in Sweden, Hungary, UK and France. Ken has been extensively involved in research projects based on e-procurement, purchasing practices and supply chain management practices covering many industries. Research projects have included:

  • Supplier’s views of government as a customer versus private enterprise as a customer
  • Influences on e-procurement implementation in Australia
  • Purchasing practices of large regional Project managers
  • Supply Chain Management practices in Australian Manufacturers
  • CEO’S Perceptions of Purchasing in Australia and Singapore
  • Influence of UK purchasing staff on purchasing expenditure
  • Evidence of environmental controls in Australian Purchasing Practices.

Ken was also the Project Manager for Central Queensland University's involvement with the Queensland Purchasing State-wide training and development, which is used extensively by Government departments in Queensland, New South Wales and the ACT. It is claimed to be one of the best and most comprehensive government purchasing training and development programs worldwide.

Qualifications

  • PhD (Researching the role of purchasing in modern organisations - at confirmation stage)
  • Master of Philosophy (in Operations Research)
  • Bachelor of Economics
  • Diploma in Education
  • Bachelor of Arts
  • Certificate IV in Assessment & Workplace Training


neil-jensen-webNeil Jensen MBA, CPA, CPIM

Associate

Neil has over 20 years senior management experience in organisations like Arnott's, Kellogg's, Foot Locker and City Beach in a variety of finance, supply chain, project management and general management roles over his extensive career. Working throughout the Asia Pacific region Neil has achieved significant savings and improved operational performance for industries in manufacturing, retail and wholesaling.

Neil has assisted clients with inventory range management initiatives, warehouse design and implementation initiatives, continuous improvement programmes including 5S and value stream mapping, distribution and network optimisation strategies including outsourcing to 3PL providers, retail network supply chain optimisation and supply chain reporting initiatives.

Qualifications

  • Master of Business Administration (Deakin University)
  • Certified Practicing Accountant
  • Bachelor of Business Accounting (QUT)
  • Certified in Production and Inventory Management (APICS)


tanyaTania Hughes BBus (HRM), IIAM, PGradCertMgt

Associate

Tania Hughes has worked within Corporate Services and Business Improvement Management for over 12 years, primarily as Manager of Business Systems Improvement, Internal Audit, Project Management, Quality Management and Public Sector Management at Central Queensland Institute of TAFE. Tania was one of the first Australians to receive the Internal Quality Assessment/Validation Accreditation from the Institute of Internal Auditors.

Tania has managed organisational-wide projects implementing business process reengineering and restructuring, business improvement frameworks, governmental information standards and performance management frameworks. Through her experience, she has also provided extensive consultation in state-wide changes in vocational education, equity and business improvement frameworks and methodology. As part of this consultation role, Tania has been asked to present some of her models as best practices to other providers and work as a key change agent in major state-wide projects.

Qualifications

  • Internal Quality Assessment/Validation Accreditation (International)
  • Certificate IV in Workplace Training & Assessment
  • Australian Quality Training Framework Lead Auditor
  • Senior/Lead Auditor - Quality Management, Environmental Management Systems & OH&S (International)
  • Post Graduate Certificate in Management
  • Bachelor of Business (Human Resource Management)


k-samperi_-_webKarina Samperi MBA, MHROD, Cert IV A&WT, MBTI, NLP & CAHRI

Associate

Karina Samperi has over 13 years experience specialising in project management, operational and business process improvement, organisational development, human resource management, and change management. As a Director of a successful consulting company in NSW, Karina assisted clients with strategic planning, organisational development, performance measurement and reporting, data analysis and process mapping. In addition, Karina has excellent problem-solving / analysis skills and the ability to implement change management programs to improve productivity and performance.

Karina has a leadership style that is approachable and empowering, insightful and influential that engenders confidence and respect.  Whilst for many people it is natural to resist change, Karina has well-integrated skills, knowledge, techniques and experience to provide inspiration and motivation to facilitate sustainable change through training workshops and management coaching.

With a strong commercial business focus, Karina has built a strong reputation for being instrumental in achieving significant savings in a wide range of industries such as mining, manufacturing, maintenance, state and local governments, professional services, financial services, accountants, real estate, consumer goods, recruitment, pharmaceutical, education, hospitality and retail.

Qualifications

  • Master of Business Administration* (MBA) (Southern Cross University)
  • Master of Human Resources and Organisational Development (MHROD) (Southern Cross University)
  • Certificate IV in Assessment and Workplace Training
  • Myers Briggs Type Indicator (MBTI) Accredited Trainer
  • Neuro-Linguistic Programming (NLP) Certified Practitioner
  • Certified Human Resources Professional (CAHRI)
  • Graduate of the NSW Women in Business Mentor Program
* Project Management was a unit in the MBA program and the qualification is equivalent to a Diploma of RegPM. Achieved ‘Distinction’ grade.


mariapMaria Pantalone BA Dip Ed

Associate

Maria Pantalone has ten years experience in business process improvement and change management specialising in process mapping and documentation, development of training materials and workshop facilitation. She has worked with clients in NSW, Queensland, Victoria and Western Australia as well as in Hong Kong and India.

Maria is a regular contributor of articles to business resource websites and has been recognised for her contribution to the Women in Business Mentor Program by the NSW State Government. Maria has assisted clients in industries such as financial services, wholesale, retail, automotive, industrial, manufacturing, state services, real estate, electrical distribution and automation, education and mining.

Qualifications

  • Bachelor of Arts
  • Diploma in Education
  • Diploma of Management
  • Certificate IV in Training and Assessment (TAE)
  • Certificate IV in Business
  • Neuro-Linguistic Programming (NLP) Certified Practitioner
  • DISC accredited Trainer


jimJim Box NVQ5 Mgmt (Oxford), Eq. GradCert AppSci (Shrivenham), DipBus (Mgmt), Eq. AssocDip (Explosives), MIExpE, MIAMA, JP(Qual)

Associate

Jim Box has considerable experience in public and private sector procurement and supply chains. Jim was previously the CEO of the Industrial Supplies Office (Qld) Ltd, and a national director of the Industry Capability Network. Prior to that Jim was a Lieutenant Colonel in the Australian Army where he held senior management positions in supply management, logistics, quality assurance, and warehousing and inventory management. Jim has more recently specialised in global supply chain strategies, probity issues in procurement and contract dispute resolution.  He has provided probity adviser and audit services to both the public and private sectors for over 15 years.

Jim is the co-author of the textbook "Probity and Managing Procurement: how to avoid corrupting the process" published in November 2007 (available via http://www.lexisnexis.com.au), and was the former editor of the AIPMM journal, Australian Purchasing and Supply. Jim also is the author of the current training manual for Probity Service Providers, and conducts training nationally for the probity accreditation courses of the Institute of Arbitrators and Mediators.  He is highly regarded in the field of probity in procurement and contracts, and conducts training workshops in this field.  He also is a speaker on these matters at seminars and conferences.

From his previous position, Jim has significant involvement with supply chain sourcing for both private and public sector major projects, and has a sound understanding of supply chain and logistics issues. Jim established the Middle East Trade Office for the Queensland Government in 2004, where he established business relationships between Middle East and Australian enterprises. Jim was a member of the Queensland Government's State Purchasing Council and the Chair for 4 years. Jim also was an adviser to the State Government's manufacturing Leaders Group and Rail Industry taskforce.

Qualifications

  • National Vocational Qualification Level 5 in Management (Oxford) - equiv. Higher degree/ Master
  • Graduate in applied science from Royal Military College of Science, Shrivenham, UK (Cranbourne) - equiv. Grad. Certificate, majored in Ballistic
  • Diploma in Business (Management)
  • Ammunition Technical Officer - equiv Diploma in Explosives Handling & Storage
  • Justice of the Peace (Qualified)
  • Certificate in Mediation (IAMA)

Textbook

"Probity and Managing Procurement: how to avoid corrupting the process"
Available for purchase click here.

Summary

This textbook provides those exposed to procurement processes with the essential information to understand the statutory, policy and good practice requirements of probity and ethics in both the public and private sectors. The book discusses the nature and role of probity consultants with respect to issues such as professional privilege, confidentiality, process integrity, conflict of interest, corruption, behaviour, transparency and access to information.

  • The ethics environment
  • Probity in government
  • Commercial probity
  • Conflict of interest
  • Ethical practices in tenders and contracts
  • Planning for probity in tenders and contracts
  • Probity services
  • Administrative law: its effect on the tendering process
  • International probity

Source: http://www.lexisnexis.com.au